A smarter way to upgrade!
Sell your devices at the best price and get Amazon.ae Gift Card
Sell your deviceHow it works
1
Provide device details and get a price quote
Create and confirm your trade-in order
2
Book a home pick-up and get your device evaluated
3
Get your Amazon.ae Gift Card instantly against a credit card hold while placing the order or choose to receive it later
4
Ensure to do a factory reset before handing over the device
– Create your Trade-in order on our website by providing your device details and selecting a price quote as per the condition of your device.
– Choose for an Instant Amazon.com.au Gift Card against your credit Card details (for any differences against the declared device details) or get your Gift Card after we evaluate your device.
– Schedule a free home pick-up of your old device to make the process more convenient for you.
– Choose for an Instant Amazon.com.au Gift Card against your credit Card details (for any differences against the declared device details) or get your Gift Card after we evaluate your device.
– Schedule a free home pick-up of your old device to make the process more convenient for you.
We acknowledge the importance of data privacy, so please remember
to perform a factory reset before handing over the device.
Activation lock is intended to protect the smartphone so that the contents of the device are not manipulated by others when it is lost or stolen. If the activation lock is on, we will not be able to trade-in your device, so please unlock it as follows.
For iPhone: Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
For Android: Go to “Settings > Account” and tap “Delete account” for the displayed account.
*If multiple accounts have been registered, please “Delete account” for all of them.
To delete data and settings from your phone, follow the below process.
For iPhone: Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
For Android: Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset).
to perform a factory reset before handing over the device.
Activation lock is intended to protect the smartphone so that the contents of the device are not manipulated by others when it is lost or stolen. If the activation lock is on, we will not be able to trade-in your device, so please unlock it as follows.
For iPhone: Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
For Android: Go to “Settings > Account” and tap “Delete account” for the displayed account.
*If multiple accounts have been registered, please “Delete account” for all of them.
To delete data and settings from your phone, follow the below process.
For iPhone: Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
For Android: Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset).
There are three different grades that determine the condition of your phone or device: Flawless, Average, and Broken but working. These grades are based on the appearance and functionality of your device. It is important to accurately understand the condition and features of your phone or device to ensure a smooth and efficient process, as the condition of the device will affect the offered price.
We accept devices that power on and are in working condition. Our condition descriptions are clearly stated to help you make the proper selection. We give you complete price-range visibility to make it easier, which means no surprises. The price you see is the price you get. It’s fast, easy, and no haggling! Based on the final condition given by the agent, you can choose to accept or refuse to sell your device. The last call is in your hand.
You can use any of the following in original (no copies or photos):
– Emirates ID
– Driving license
– Emirates ID
– Driving license
– Mobile phones
– Laptops
– Tablets
– Smartwatches
– Earphones
For any of these devices, you can go through the assessment and receive an immediate price quote based on the device condition from our highest bidder. We accept devices that at least switch on. But we don’t accept devices that are counterfeit or jailbroken.
– Laptops
– Tablets
– Smartwatches
– Earphones
For any of these devices, you can go through the assessment and receive an immediate price quote based on the device condition from our highest bidder. We accept devices that at least switch on. But we don’t accept devices that are counterfeit or jailbroken.
There are three different grades that determine the condition of your phone or device: Flawless, Average, and Broken but working. These grades are based on the appearance and functionality of your device. It is important to accurately understand the condition and features of your phone or device to ensure a smooth and efficient process, as the condition of the device will affect the offered price.
Your devices are sold to dealers across the UAE who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy.
For mobile phones and tablets, we do not require any accessories. However, for laptops, earphones and smartwatches, the charger is mandatory.
– Go to amazon-dev.northladderstage.com and select the device you wish to sell.
– Enter your personal details, including your location and preferred pick-up date.
– Choose for an Instant Amazon.com.au Gift Card against your credit Card details (for any differences against the declared device details) or get your Gift Card after we evaluate your device
– Verify that all your details are correct and click the “Sell Now” button to complete the transaction.
– Enter your personal details, including your location and preferred pick-up date.
– Choose for an Instant Amazon.com.au Gift Card against your credit Card details (for any differences against the declared device details) or get your Gift Card after we evaluate your device
– Verify that all your details are correct and click the “Sell Now” button to complete the transaction.
– Once you confirm your request to sell your phone or any other device, you receive an email with a QR code and with your unique 13-digit reference code.
– Our agent will call you within 24 hours and schedule a home pick up at your convenience.
– Once the home service agent assesses your device, he/she will confirm the price based on the condition of your phone.
– If you agree to the price, you will receive an SMS with sell details and an OTP for confirmation.
– Share the OTP with the home service agent.
– Receive the Amazon.ae Gift Card.
– Our agent will call you within 24 hours and schedule a home pick up at your convenience.
– Once the home service agent assesses your device, he/she will confirm the price based on the condition of your phone.
– If you agree to the price, you will receive an SMS with sell details and an OTP for confirmation.
– Share the OTP with the home service agent.
– Receive the Amazon.ae Gift Card.
Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.
– For instant Gift Card option, you will receive the Gift Card instantly against a credit card hold.
– NorthLadder will ask for your credit card details only if you choose the Instant Gift Card option.
– Your credit card details will be secure with us until your device is evaluated.
– Your credit card will be charged only and only if there is a difference in the actual condition of your device upon evaluation vs what you declared while placing your Trade-in order with us.
– Delayed GC means : Once you accept the trade-in value after the device assessment on the visit you will receive an Amazon Gift card instantly on your email.
– NorthLadder will ask for your credit card details only if you choose the Instant Gift Card option.
– Your credit card details will be secure with us until your device is evaluated.
– Your credit card will be charged only and only if there is a difference in the actual condition of your device upon evaluation vs what you declared while placing your Trade-in order with us.
– Delayed GC means : Once you accept the trade-in value after the device assessment on the visit you will receive an Amazon Gift card instantly on your email.
– For instant Gift Card option, you will receive the Gift Card instantly against a credit card hold.
– In courier pick-up, trade-in device may take up to 2-4 business days to arrive before they are processed.
– Once your device is received and appraised, you’ll receive an e-mail notification within 2 business days informing you about the final trade-in value.
– Once you accept the trade-in value you will receive an Amazon Gift card instantly on your email.
– In courier pick-up, trade-in device may take up to 2-4 business days to arrive before they are processed.
– Once your device is received and appraised, you’ll receive an e-mail notification within 2 business days informing you about the final trade-in value.
– Once you accept the trade-in value you will receive an Amazon Gift card instantly on your email.
– For instant Gift Card option, you will receive the Gift Card instantly against a credit card hold.
– In case you have opted for a delayed GC , your final trade-in value will be determined at your doorstep during pick-up. Once the value is accepted, the Gift Card will be issued instantly.
– In case you have opted for a delayed GC , your final trade-in value will be determined at your doorstep during pick-up. Once the value is accepted, the Gift Card will be issued instantly.
No, once NorthLadder receives the device and the transaction is final, the trade-in device cannot be returned. However, if you do not agree to the final trade-in value post assessment of the device, you can request NorthLadder to cancel the order.